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Shipping & Return

Shipping & Return

Shipping & Return Information

We offer free shipping in USA Nationwide excepting Puerto Rico, Hawaii and Alaska.
Orders generally take 5-8 business days as our candles are made following a handcrafted process in each batch. You will be emailed a tracking number at checkout. We use USPS Carrier.

During Holidays, shipping services may be delayed or take a bit extra time.

Returns

ALL SALES ARE FINAL, NO returns or exchanges are permitted on any wax item.
If there is a problem with the item such as a broken or wrong item, please contact us within (3) days so we could resolve the issue.
Please remember that all of our products are handmade and may vary in color or size from time to time.

Requirements for eligible returns.

We are proud of our handcrafted candles and products; we package and ship them in the safest condition. In the rare circumstance that you receive a damaged candle or item please contact us within (3) days, you must email pictures damaged item.

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